Pearson: MyLab

– Scalable Learning Platform

Designing Complex Learning Interfaces at Enterprise Scale

Designing Complex Learning Interfaces at Enterprise Scale

Designing Complex Learning Interfaces at Enterprise Scale

I worked on interaction and visual design for the instructor-facing side of Pearson MyLab, a large-scale learning platform used by colleges and universities worldwide. This work focused specifically on tools for instructors—such as course setup, content management, and assessment configuration—making dense, configurable educational interfaces usable, consistent, and scalable across teams.

I worked on interaction and visual design for the instructor-facing side of Pearson MyLab, a large-scale learning platform used by colleges and universities worldwide. This work focused specifically on tools for instructors—such as course setup, content management, and assessment configuration—making dense, configurable educational interfaces usable, consistent, and scalable across teams.

I worked on interaction and visual design for the instructor-facing side of Pearson MyLab, a large-scale learning platform used by colleges and universities worldwide. This work focused specifically on tools for instructors—such as course setup, content management, and assessment configuration—making dense, configurable educational interfaces usable, consistent, and scalable across teams.

Role

Sr Product Designer

Focus

Interaction Design, Complex UI

platform

Web (responsive)

Users

College Instructor

Role

Sr Product Designer

Focus

Interaction Design, Complex UI

platform

Web (responsive)

Users

College Instructor

Role

Sr Product Designer

Focus

Interaction Design, Complex UI

platform

Web (responsive)

Users

College Instructor

The Challenge

The Challenge

The Challenge

Designing for power users managing complex, configurable teaching workflows at scale.

Designing for power users managing complex, configurable teaching workflows at scale.

Designing for power users managing complex, configurable teaching workflows at scale.

Highly complex product surface

MyLab supports a wide range of disciplines, content types, and instructional models, resulting in dense and highly configurable interfaces.

Highly complex product surface

MyLab supports a wide range of disciplines, content types, and instructional models, resulting in dense and highly configurable interfaces.

Highly complex product surface

Scale and longevity

Instructor tools had to support ongoing curriculum changes, new features, and long-term use across semesters without breaking established workflows.

Scale and longevity

Instructor tools had to support ongoing curriculum changes, new features, and long-term use across semesters without breaking established workflows.

Scale and longevity

Configuration-heavy tasks

Instructors regularly managed grading rules, assignments, assessments, and course settings, creating high cognitive load during setup and maintenance.

Configuration-heavy tasks

Instructors regularly managed grading rules, assignments, assessments, and course settings, creating high cognitive load during setup and maintenance.

Configuration-heavy tasks

Usability vs. flexibility tradeoffs

The platform needed to remain flexible enough to support diverse teaching styles without overwhelming instructors with options.

Usability vs. flexibility tradeoffs

The platform needed to remain flexible enough to support diverse teaching styles without overwhelming instructors with options.

Usability vs. flexibility tradeoffs

My Role + Scope

My Role + Scope

My Role + Scope

SCOPE

Designed interaction and visual patterns for core MyLab experiences

Simplified complex interfaces through hierarchy, layout, and component reuse

Created and documented reusable UI components and guidelines

Supported implementation through detailed design specifications

SCOPE

Designed interaction and visual patterns for core MyLab experiences

Simplified complex interfaces through hierarchy, layout, and component reuse

Created and documented reusable UI components and guidelines

Supported implementation through detailed design specifications

SCOPE

Designed interaction and visual patterns for core MyLab experiences

Simplified complex interfaces through hierarchy, layout, and component reuse

Created and documented reusable UI components and guidelines

Supported implementation through detailed design specifications

TEAM INVOLVED

Product Manager

Product Manager

Engineers

Engineers

User Experience Team

User Experience Team

Product Manager

User Experience Team

Engineers

Design System Team

Design System Team

Design System Team

UX Copywriter

UX Copywriter

UX Copywriter

DeignConstraints

DeignConstraints

DeignConstraints

MyLab operates as a modular learning platform rather than a single, fixed product.

Multiple subjects and pedagogical models sharing the same UI framework

Multiple subjects and pedagogical models sharing the same UI framework

Accessibility requirements for educational products

Accessibility requirements for educational products

Long-term maintainability across multiple product lines

Long-term maintainability across multiple product lines

Evolving the UI
Through Design
System Changes

Evolving the UI
Through Design
System Changes

Evolving the UI Through Design
System Changes

During my seven years at Pearson, MyLab went through two major design system evolutions. A key part of my role was translating existing workflows from older UI patterns into newer, system-aligned designs.

Auditing legacy interfaces and identifying patterns that no longer scaled

Auditing legacy interfaces and identifying patterns that no longer scaled

Mapping old UI elements to updated design system components

Mapping old UI elements to updated design system components

Redesigning screens to improve hierarchy, spacing, and accessibility while preserving familiar workflows

Redesigning screens to improve hierarchy, spacing, and accessibility while preserving familiar workflows

Evaluating where existing systems created friction, cognitive overload, or error risk

Evaluating where existing systems created friction, cognitive overload, or error risk

Key Design Decisions

Design Decisions

Design Decisions

Outcomes + Impact

This work improved consistency and usability across MyLab experiences while supporting ongoing product evolution.





Key outcomes included:

Reduced UI inconsistency across subjects and tools

Improved clarity in dense learning interfaces

Stronger alignment between design, product, and engineering teams

Reflection: Designing for education at scale reinforced the importance of systems thinking, restraint, and documentation. This project sharpened my ability to balance flexibility with usability in complex, long-lived products.

Outcomes + Impact

This work improved consistency and usability across MyLab experiences while supporting ongoing product evolution.





Key outcomes included:

Reduced UI inconsistency across subjects and tools

Improved clarity in dense learning interfaces

Stronger alignment between design, product, and engineering teams

Reflection: Designing for education at scale reinforced the importance of systems thinking, restraint, and documentation. This project sharpened my ability to balance flexibility with usability in complex, long-lived products.

Outcomes + Impact

This work improved consistency and usability across MyLab experiences while supporting ongoing product evolution.





Key outcomes included:

Reduced UI inconsistency across subjects and tools

Improved clarity in dense learning interfaces

Stronger alignment between design, product, and engineering teams

Reflection: Designing for education at scale reinforced the importance of systems thinking, restraint, and documentation. This project sharpened my ability to balance flexibility with usability in complex, long-lived products.